bjbaje Privacy Policy

bjbaje is an online gaming and betting platform operated for players in Bangladesh. Our privacy policy explains how we collect, store, use, and protect your personal information.

By using any bjbaje service, you are agreeing to this privacy policy. We recommend that you read this policy in full, and contact our support team if you have any questions.

To register on the bjbaje platform and provide our services, we may collect the following types of information:

2.1 Information You Provide Directly

When you create an account on bjbaje or use our services, you provide certain information directly. This information includes:

• Full name and username
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• Payment information (bKash, Nagad, Rocket, or Upay number)
• Password (stored in encrypted form)

2.2 Automatically Collected Information

When you use the bjbaje platform, certain information is collected automatically:

• IP address and device identification information
• Browser type and version
• Operating system
• Page visit logs and navigation data
• Session time and date
• Referral source (if you arrived via a link)

2.3 Cookies and Tracking Technologies

bjbaje uses cookies and similar technologies to improve your browsing experience and maintain the functionality of our services. Cookies are small data files stored on your device. You can manage cookies by changing your browser settings, though this may affect the functionality of some services.

bjbaje uses your personal information for the following purposes:

• Account management: To create, verify, and manage your bjbaje account.
• Service delivery: To ensure access to gaming, betting, and other platform features.
• Transaction processing: To complete deposits, withdrawals, and bonus payments.
• Security and fraud prevention: To prevent unauthorized access and fraudulent activity.
• Age verification: To confirm that only those aged 21 or above are using bjbaje.
• Responsible gaming: To identify unusual playing patterns and provide you with support.
• Customer support: To resolve your questions and issues.
• Legal compliance: To meet applicable legal obligations.
• Service improvement: To analyze user experience and improve our platform.
• Communication: To send important updates, transaction confirmations, and relevant promotions.

bjbaje never sells your personal information or transfers it to third parties for commercial purposes. However, we may share information in the following circumstances:

4.1 Service Provider Partners

Information may be shared with payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and game software providers only to the extent necessary to complete services. These partners operate under a strict confidentiality agreement.

4.2 Legal Obligations

We may be required to share necessary information with authorities to comply with court orders, government directives, or applicable law.

4.3 Security Protection

Information may be provided to relevant authorities in connection with investigations into fraud, money laundering, or other illegal activity.

bjbaje has implemented industry-standard technical and administrative measures to keep your personal information secure:

• SSL encryption: All data transfers are encrypted using SSL/TLS technology.
• Password hashing: Your password is never stored in plain text — strong hashing algorithms are used.
• Access controls: Only authorized personnel can access specific data.
• Regular security reviews: Our systems undergo regular security audits.
• Data backup: Data is kept secure through encrypted backup systems.
• Firewall and intrusion detection: Additional layers of protection are in place at the server level.

While we apply the highest security measures, no transmission or storage of information over the internet can be claimed to be 100% secure. bjbaje is nonetheless always vigilant and committed to protecting your information.

bjbaje retains your personal information for as long as necessary. In general:

• Information is kept for as long as your account is active and for the period required to deliver services.
• Even after an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, or audit purposes.
• Financial transaction records are retained in accordance with anti-money laundering regulations.
• Information necessary to ensure responsible gaming is kept for the relevant period.

When the need to retain information ends, bjbaje deletes or deactivates that information by secure means.

Under bjbaje's privacy policy, you have the following rights:

7.1 Right to Access Your Information

You may request at any time to know what information we hold about you. We will provide you with a full account within a set timeframe.

7.2 Right to Correct Your Information

If any information stored in your account is incorrect, you may request that it be corrected. You can update certain information yourself through your account settings.

7.3 Right to Request Deletion of Your Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

7.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional messages from bjbaje, please let our support team know. Transaction-related and security-related urgent messages will continue to be sent.

7.5 Right to Lodge a Complaint

If you have any concerns about our privacy policy, you may contact us directly. We take every complaint seriously.

bjbaje is a platform for those aged 21 or above only. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is followed at the time of registration. If we become aware that a minor's information has entered our system, we will immediately close that account and delete the relevant information. If you believe a minor is using bjbaje, please notify our support team.

bjbaje has working relationships with game software providers such as Pragmatic Play, PG Soft, JILI, and Spribe. These providers may have their own privacy policies. bjbaje is not responsible for the privacy policies of these third parties.

bKash, Nagad, Rocket, and Upay are used for payment processing. These payment services have their own terms and privacy policies that apply on their respective platforms.

bjbaje primarily serves players in Bangladesh. Our servers and data storage infrastructure may be located in various countries. Where data is transferred internationally, we ensure that appropriate safeguards are in place and that data protection standards are maintained.

bjbaje reserves the right to update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform.

The "Last Updated" date is shown at the top of each policy. Continuing to use bjbaje's services after any changes means you have agreed to the updated policy. We therefore recommend reviewing this page regularly.

bjbaje takes responsible gaming very seriously. To this end, we may analyze information about your gaming activity in order to identify problematic gaming patterns.

If we notice that a player's gaming behavior is concerning, we may take steps to provide support. This information is used solely to protect the player. For more details, visit our Responsible Gaming page.